Please read these terms of service carefully. By using this website at https://www.doctorinfusion.net, clicking “I agree” when required, checking a related box to signify your acceptance, using any other acceptance protocol presented through the service (as defined below) or otherwise affirmatively accepting these terms of service, you acknowledge that you have read, accepted, and agree to be legally bound by these terms of service. If you do not agree to these terms of service, do not create an account, or use the service. You hereby grant agency authority to any party who clicks on the “I agree” button or otherwise indicates acceptance to these terms of service on your behalf.

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General Information

This web site is operated by Doctor Infusion LLC. Throughout the site, the terms “we”, “us” and “our” refer to Doctor Infusion LLC. Doctor Infusion LLC offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

 

By visiting our site and/or purchasing something from us, you participate in our “Service” and agree to the following terms and conditions (“Terms of Service”, “Terms”), including all additional terms and conditions and policies referenced herein and/or available through hyperlinks. These Terms of Service apply to all users of the Site, including without limitation users who are browsers, suppliers, customers, merchants, and/or content contributors.

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Any new features or tools that are added to the current store will also be subject to the Terms of Service. You can review the current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of the Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

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Section 1 – Terms Acceptance

 

By using this site, you represent that you are at least the age of eighteen (18). These services are not intended for individuals under the age of eighteen (18) and individuals under the age of eighteen (18) are prohibited from using all or any part of the services or entering into this Agreement, even if a parent or legal guardian would be willing to provide consent to use of the Service or this Agreement. Please contact us at info@doctorinfusion.net if you are a parent or legal guardian of an individual under the age of eighteen (18) who you believe has used the Service without your consent.

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You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

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You must not transmit viruses or any code of a destructive nature. Failure to comply with or breach of any of these Terms will result in immediate termination of the Service.

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Section 2 – No Insurance Accepted; Notice Regarding Your Financial Responsibility for Services

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Doctor Infusion LLC does not accept commercial health insurance plans, are not in-network with any commercial health insurance plans, and are not enrolled with, and are not participating providers with, any federal or state healthcare programs (i.e., Medicare, Medicaid) for the provision of any health care services or supplies and, as such, neither you nor Doctor Infusion LLC may receive payment from insurance or such programs for the services or products provided to you by Doctor Infusion LLC. Further, to the extent that any of the Labs, Pharmacies, or Providers may be enrolled in federal or state healthcare programs, the means through which the services and products are provided or made accessible through the Service typically precludes such services and products from being covered benefits under these programs. By choosing to use the Service, you are specifically choosing to obtain products and services on a cash basis outside of any commercial health insurance plan or federal or state healthcare program. Thus, you are solely responsible for the costs of any service or product provided to you. By agreeing to use the Service, you acknowledge and agree that (1) you are explicitly choosing to obtain products and services on a cash basis outside of any commercial health insurance plan or federal or state healthcare program and you have sole financial responsibility for all services or products provided to you by or through the Service, and (2) neither you nor Doctor Infusion LLC, the Labs, the Pharmacies, or the Providers will submit a claim for reimbursement to any federal or state healthcare program for the costs of the services and products provided to you through the Service.

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Section 3 – Subscriptions and Membership

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Certain services are available for purchase through the Service, including our Monthly Memberships, require that you purchase the service on an automatically renewing subscription basis (“Pricing Plans”). For Subscription Services, your payment method on file will be automatically charged at regular intervals as described for that subscription during the checkout process until you cancel your subscription. You may cancel a subscription at any time before the cancellation cutoff date as indicated to you at the time you purchase a Subscription Service. For our Monthly Memberships, your payment method on file will be automatically charged monthly until you cancel your membership. You may cancel a subscription at any time up to forty-eight (48) hours before the applicable renewal processing date of your subscription through the Service, by using our contact form here: https://doctorinfusion.net/contact-us/. Please note that our Monthly Memberships do not include the cost of travel and any additional service fees.

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Section 4 – Terms of Sale and Payments

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You agree to pay all fees due for services requested at the fees and pursuant to all payment terms presented to you when engaging in transactions. Prices are subject to change at any point in our sole discretion. You will see a prompt for your payment details, such as your credit card information and any promotional codes you may have. By entering your payment information and submitting your request, you authorize us, our affiliates, or our third-party payment processors to charge the amount due, including recurring fees associated with Subscription Services.

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All credit card, debit card and other monetary transactions on or through the Service occur through an online payment processing application(s) accessible through the Service. This online payment processing application(s) is provided by Doctor Infusion LLC’s third-party online payment processing vendor, Stripe (“Stripe”). Additional information about Stripe, its privacy policy and its information security measure (collectively, the “Stripe Policies”) should be available on the Stripe website located at https://stripe.com/us/privacy or by contacting Stipe directly. Reference is made to the Stripe Policies for informational purposes only and are in no way incorporated into or made a part of this Agreement. Doctor Infusion LLC’s relationship with Stripe, if any, is merely contractual in nature, as Stripe is nothing more than a third-party vendor to Doctor Infusion LLC and is in no way subject to Doctor Infusion LLC’s direction or control; thus, their relationship is not, and should not be construed as, one of fiduciaries, franchisors-franchisees, agents-principals, employers-employees, partners, joint venturers or the like.

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You understand and agree that you are responsible for all fees due to receive health care services and pharmacy prescription services, including any fees charged by the Doctor Infusion LLC, Providers, Pharmacies and Labs that provide services to you in connection with the Services.

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If your credit card expires, or our third-party payment processors are unable to process your payment, you may receive notice for you to provide an alternative payment method. we have no obligation to provide any services to you unless and until full payment has been received and/or verified. You are responsible for keeping your payment information (such as credit card number and billing address) accurate and up to date at all times.

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Only valid payment methods acceptable to us may be used to complete a purchase via the Service. You represent and warrant that you are authorized to use your designated payment method. You authorize us to charge your designated payment method for the total amount of your order (including any applicable taxes and shipping and handling charges). If your designated payment method is declined, we will attempt to process your charge until the transaction is approved. We and our third-party payment service providers may request, and may receive, updated payment card information from your payment card issuer, such as updated card numbers and expiration date information when your credit card has expired. If such updated information is provided to us and our third-party payment service providers, you agree we may update your account information accordingly, and will use such updated information to process payments for your future purchases and applicable subscription charges (including any applicable taxes, shipping, and handling charges). Your payment card issuer may give you the right to opt out of providing vendors and third-party payment service providers with your updated card information. We are not responsible for any fees or charges that your bank or payment card issuer may apply. If your bank or card issuer reverses a charge to your payment card, we may bill your account directly and seek payment by another method including a mailed statement.

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Section 5 – Modifications to Service and Prices

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We reserve the right to modify or discontinue the Service (or any part of the content) at any time without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

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Section 6 – Billing Accuracy and Account Information

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We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address.

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In the event we make a change to or cancel an order, we may attempt to notify you by contacting us via email and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete, and accurate purchase and account information used for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.

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Section 7 – Duty to Provide Information, Access, and Connectivity

 

You are responsible for providing and maintaining, at your own risk, option and expense, appropriate software, and hardware capabilities (consistent with any technical, quality, or other requirements described in the Service) to enable use of the Service, including but not limited to, a computer or mobile device with a video camera and Internet access. You are solely responsible for any fees, including Internet connection or mobile fees, that you incur when accessing the Service. You also have a duty to provide truthful, accurate and complete information in any forms or other communications you submit to or through the Service. We reserve the right to change the access configuration, including any software, hardware, or other requirements of the Service at any time without prior notice.

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Section 8 – Privacy Policy  

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Doctor Infusion LLC understands the importance of confidentiality and privacy regarding your personal information. Please see our Privacy Policy for a description of how we may collect, use, and disclose your personal information.

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Section 9 – Protected Health Information 

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When you set up an account with Doctor Infusion LLC, you are creating a direct customer relationship with Doctor Infusion LLC that enables you to access and/or utilize the various functions of the Service as a User. As part of that relationship, you provide information to Doctor Infusion LLC, including but not limited to your name, email address, shipping address and phone number, that we may collect, use, and disclose in accordance with our Privacy Policy, and that we do not consider to be “health” or “medical” information.

 

However, in using certain components of the Service, you may also provide certain medical information that may be protected under applicable laws. Doctor Infusion LLC is not a “covered entity” under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its related regulations and amendments from time to time (collectively, “HIPAA”). One or more of the Labs, Pharmacies or Medical Groups may or may not be a “covered entity” or “business associate” under HIPAA, and Doctor Infusion LLC may in some cases be a “business associate” of a Lab, Pharmacy or Medical Group. It is important to remember that, while state-specific privacy laws may apply, HIPAA does not necessarily apply to an entity or person simply because there is health information involved, and HIPAA may not apply to your transactions or communications with Doctor Infusion LLC, the Medical Groups, the Providers, the Labs, or the Pharmacies. To the extent Doctor Infusion LLC is deemed a “business associate” however, and solely in its role as a business associate, Doctor Infusion LLC, may be subject to certain provisions of HIPAA with respect to “protected health information,” as defined under HIPAA, that you provide to the Labs, Pharmacies, or Medical Groups (“PHI”). In addition, any medical or health information that you provide that is subject to specific protections under applicable state laws (collectively, with PHI, “Protected Information”), will be used and disclosed only in accordance with such applicable laws. However, any information that does not constitute Protected Information under applicable laws may be used or disclosed in any manner permitted under our Privacy Policy. Protected Information does not include information that has been de-identified in accordance with HIPAA.

 

The Medical Groups and Providers have adopted a Notice of Privacy Practices that describes how they use and disclose Protected Information. By accessing or using any part of the Service, you are acknowledging receipt of the Notice of Privacy Practices from your Medical Group and Provider(s).

 

By using the Service, you are agreeing that even if HIPAA does apply to Doctor Infusion LLC, the Medical Groups, the Providers, the Labs, or the Pharmacies, any information that you submit to Doctor Infusion LLC that is not intended to be used solely for the provision of diagnosis and treatment by the Medical Group and Providers or prescription fulfillment by the Pharmacies or laboratory services by the Labs, is not considered Protected Information, and will only be subject to our Privacy Policy and any applicable state laws that govern the privacy and security of such information.

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Section 10 – Registration; User Accounts, Passwords, and Security

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 You are obligated to register and set up an account on the website to access the Service, and the Service is available only to Users who have registered and have been granted accounts with usernames and passwords. For purposes of clarity, information you provide to Doctor Infusion LLC to register and set up an account on the website, including name, email address, address and phone number, are not considered Protected Information for purposes of the Protected Health Information section above. You agree to accurately maintain and update any information about yourself that you have provided to Doctor Infusion LLC, a Medical Group or its Providers, the Labs, or the Pharmacies. If you do not keep such information current, or fail to submit truthful, accurate and complete information, or we have reasonable grounds to suspect as much, we have the right to suspend or terminate your account and your use of the Service. You also agree to immediately notify Doctor Infusion LLC of any unauthorized use of your account, password or any other breach of security that you become aware of involving or relating to the Service by emailing Doctor Infusion LLC at info@doctorinfusion.net or using our contact form. In addition, you agree to keep confidential your account and password and to exit from your User account at the end of each session. Doctor Infusion LLC explicitly disclaims liability for all losses and damages arising from your failure to comply with this section. You may not use anyone else’s account at any time.

 

When establishing an account, you will be required to provide your name and password that will be used as your login for your account. To help protect the privacy of data you transmit through the Service, where personally identifiable information is requested, we also use technology designed to encrypt the information that you input before it is sent to us using Secure Sockets Layer (SSL) technology or similar encryption technology. In addition, we take steps to protect the User data we collect against unauthorized access. However, you should keep in mind that the Service and our services are run on software, hardware, and networks, any component of which may, from time to time, require maintenance or experience problems or breaches of security beyond our control. In addition, persons with access to your computer, phone, or other mobile or other devices may be able to access the Service and information about you, including medical information, contained in the Service. It is your responsibility to affirmatively logout from your account when you are not actively using it. It is also your responsibility to secure and prevent unauthorized physical access to your computer, phone, and other devices, and to protect the confidentiality of your account and password.

 

You must exercise caution, good sense, and sound judgment in using the Service. You are prohibited from violating, or attempting to violate, the security of the Service. Any such violations may result in criminal and/or civil penalties against you. Doctor Infusion LLC may investigate any alleged or suspected violations and if a criminal violation is suspected, Doctor Infusion LLC may cooperate with law enforcement agencies in their investigations. 

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Section 11 – Use and Ownership of the Service 

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The Service and the information and content available through the Service are protected by copyright laws throughout the world. Subject to this Agreement, Doctor Infusion LLC grants you a limited, non-transferable, revocable license to access and use the Service for your personal use. Unless otherwise specified by Doctor Infusion LLC in a separate license, your right to use any of the Service or the content is subject to this Agreement and all rights in the Service and content are reserved by Doctor Infusion LLC. You agree that Doctor Infusion LLC and its suppliers own all rights, title and interest in the Service (including but not limited to, any computer code, themes, objects, concepts, photographs, product descriptions, blog posts, artwork, animations, sounds, musical compositions, audiovisual effects, methods of operation, moral rights, and documentation). You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Service.

 

The ”Doctor Infusion” stylized name and other related graphics, logos, service marks and trade names used on or in connection with the Service are the trademarks of Doctor Infusion LLC and may not be used without permission, including in connection with any third-party products or services. Other trademarks, service marks and trade names that may appear on or in the Service are the property of their respective owners.

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Section 12 – Limitation of Liability

 

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DOCTOR INFUSION LLC BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY AND CONSEQUENTIAL DAMAGES, PERSONAL OR BODILY INJURY, EMOTIONAL DISTRESS, OR WRONGFUL DEATH, LOSS OF DATA, LOST PROFITS, OR DAMAGES RESULTING FROM THE USE OF OR INABILITY TO USE THE SERVICE, INCLUDING ANY INFORMATION AND CONTENT MADE AVAILABLE THROUGH THE SERVICE OR ANY SERVICES PERFORMED OR PRODUCTS OFFERED BY THIRD-PARTIES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT DOCTOR INFUSION LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. DOCTOR INFUSION LLC SHALL BE LIABLE ONLY TO THE EXTENT OF ACTUAL DAMAGES INCURRED BY YOU, NOT TO EXCEED U.S. $1,000.00.

 

ANY CLAIMS ARISING IN CONNECTION WITH YOUR USE OF THE SERVICE OR CONTENT MUST BE BROUGHT WITHIN ONE (1) YEAR OF THE DATE OF THE EVENT GIVING RISE TO SUCH ACTION OCCURRED. YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE OR CONTENT IS PREDICATED UPON YOUR WAIVER OF ANY RIGHT TO PARTICIPATE IN A CLASS ACTION SUIT FOR ANY LOSSES OR DAMAGES RESULTING FROM YOUR USE OF THE PLATFORM, SERVICE OR CONTENT.

 

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. TO THE EXTENT THAT WE MAY NOT DISCLAIM ANY IMPLIED WARRANTY OR LIMIT ITS LIABILITIES, THE SCOPE AND DURATION OF SUCH WARRANTY AND THE EXTENT OF OUR LIABILITY WILL BE THE MINIMUM PERMITTED UNDER APPLICABLE LAW.

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Section 13 – Indemnification

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You agree to defend, indemnify, and hold Doctor Infusion LLC Parties and any Third Parties offering products or services through the Service, including the Medical Groups, Providers, Labs and Pharmacies, harmless from and against any and all suits, actions, claims, proceedings, damages, settlements, judgments, injuries, liabilities, obligations, losses, risks, costs, and expenses (including, without limitation, attorneys’ fees and litigation expenses) relating to or arising from your use of the Service, your fraud, violation of law, or willful misconduct, any breach by you of this Agreement or your violation of any rights of any other person or entity. We reserve the right to control the defense of any claim by a third-party for which we are entitled to indemnification, and you agree to provide us with such cooperation as is reasonably requested by us.

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Section 14 – Termination 

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Doctor Infusion LLC may terminate your use of the Service or any of our features or services at any time and for any reason without notice, including, for example, for conduct violating this Agreement, if our agreement with the Medical Groups, Labs, or Pharmacies terminate or if we discontinue the Service. The provisions of this Agreement concerning Service security, prohibited activities, copyrights, trademarks, user submissions, disclaimers, limitation of liability, arbitration and resolution of Disputes, indemnity and jurisdictional issues shall survive any such termination or any other termination of this Agreement or your relationship with Doctor Infusion LLC. You agree that if your use of the Service is terminated pursuant to this Agreement, you will not attempt to use the Service under any name, real or assumed, and further agree that if you violate this restriction after being terminated, you will indemnify and hold all Doctor Infusion LLC Parties harmless from any and all liability that any such Doctor Infusion LLC Parties may incur with respect thereto.

 

Except as otherwise provided in the Privacy Policy or as required by applicable law (including any obligation to provide access to health records), we have no obligation, whether before or after the termination of your use of the Service, to return or otherwise provide to you or any third party on your behalf any content, any information you provide to us, any information your Providers provided to us about or relating to you, or any other information that we may have that relates to you.

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Section 15 – Entire Agreement 

 

This Agreement and any other agreements Doctor Infusion LLC may post on the Service or that you and Doctor Infusion LLC may execute from to time constitute the entire agreement between Doctor Infusion LLC and you in connection with your use of the Service and supersede any prior agreements between Doctor Infusion LLC and you regarding use of the Service, including prior versions of this Agreement.

 

Section 16 – Contacting Us 

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If you have any questions or concerns about this Agreement, please contact us through our contact form. We will attempt to respond to your questions or concerns promptly after we receive them.